Effective Date: June 2025
At Austin Skin and Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website: https://www.austinskinandwellness.com.
By using our site, you consent to the practices described below.
1. Information We Collect
We may collect personal information in the following ways:
- Newsletter Sign-Up: Name and email address
- Contact Forms: Name, email, phone number, and any details you voluntarily provide in your message
- Virtual Consultation Tool: General concerns, goals, and other free-form responses
- Phone, Text, or Email Communications: Any information you share with us directly
- Website Analytics: Non-identifiable data such as IP address, browser type, device type, and page visits
Please note: While we do not intentionally collect protected health information (PHI) through our website, users may choose to submit sensitive health-related details through forms or messages. We encourage users to avoid including confidential medical information in these submissions.
2. How We Use Your Information
The information we collect may be used to:
- Respond to your inquiries or appointment requests
- Provide relevant information about our services and promotions
- Follow up after virtual consultations
- Improve our website and user experience
- Comply with applicable laws or legal obligations
We will not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to maintain a secure website, no method of transmission over the internet is 100% secure. Use caution when submitting personal information online, especially health-related details.
4. Communication Consent
By submitting your information through our website or contacting us by phone, text, or email, you consent to receiving responses through those channels.
Text messaging may be subject to standard carrier rates. If you prefer not to be contacted by a certain method, please let us know.
5. Cookies and Tracking Tools
Our website may use cookies and third-party analytics tools (such as Google Analytics) to help us understand how visitors interact with the site. This information is anonymous and used for improving the user experience.
You can disable cookies through your browser settings at any time.
6. Third-Party Links
Our website may contain links to external sites we do not control. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that information has been submitted by a child without parental consent, we will delete it.
8. Access and Updates
If you would like to access, update, or delete the personal information we have on file, please contact us at:
Email: admin@austinskinandwellness.com
Call/Text: (512) 216-5808
Phone: (512) 551-8551
Address: 4613-A Bee Cave Rd, Unit 101, Austin, TX 78746
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or services. Any updates will be posted on this page with a new effective date. Your continued use of the site after any changes constitutes acceptance of the revised policy.
